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the CWD website

 

Garbage Collection

Community Waste Disposal, L.P. (CWD) is the commercial and residential solid waste provider for the City of Watauga. Watauga residents will receive once a week trash and recycling service on the same day.  Click here to view Service Map.  Click here to view a breakdown of utility rates for all residential and commercial customers.

New Rates will be going into effect on July 1, 2010. These rates are as follows.

Trash Collection Rates

Residential Collection

 Monthly Rate

Non-Senior Rate

$9.61

Senior Rate

$8.11

Each Additional Cart

$2.20
each per month

Additional Recycling Bin

No Charge

 

Senior Citizen Discount

Residents who are 65 years of age or older can qualify for a Senior Citizen Discount upon presentation of proof of age, such as a driver's license or birth certificate.

Physically Disabled Customers

Any utility customer that is physically disabled and can provide the necessary forms from a physician stating a disability, can request solid waste collections and recycling services from the front garage area of the residence.  For more information, please contact the Utility Billing Office at (817) 514-5705.

 

Weekly Cart Service

 

All 95 gallon trash carts shall be placed at curbside by 7:00 a.m. on your designated collection day. Carts and recycling bins shall not be placed out for collection earlier than 5:00 p.m. on the day prior to your scheduled collection. Trash carts and bins shall not be stored at curbside.  The cart should be placed at the edge of the driveway and road with the lid closed and 4 feet of clearance space on either side and behind the cart. Please place the cart handle facing your house, and within 3 feet of the curb.  Please place all debris in the cart.  Trash outside the cart will not be serviced.  Overloaded carts will not be serviced.  After your scheduled pickup, please make reasonable efforts to store carts out of public view in your garage, behind a screening fence on the property, or other area where the cart is not visible from the street.  Carts must be removed from the curb no later than 7:00 a.m. the day after collection.

 

Cart Placement

 

Proper Placement
of Trash and Recycling Bin

Proper Brush Tied and Bundled

Trash Cart Too Close to Vehicle
Will Not
Be Serviced

Trash Cart
Too Close
to Mailbox
Will Not
Be Serviced

 

Proper Placement
of Cart Handle facing toward house

Cart handle facing wrong direction
Will Not Be Serviced

Cart Overloaded
Will Not Be
Serviced

Trash Cart
Too Close
to Vehicle

Will Not Be Serviced

 

Monthly Brush & Bulk Item Pickup

 

Watauga residents will receive bulk and brush service one time per month.  This service will occur on Monday and your scheduled day will be determined by which of the five (5) sections of the City you live in (see Service Map). Brush trimmings must be securely tied together and not exceed four (4) feet in length or fifty (50) pounds in weight. Limbs shall be stacked with trunks parallel to the street and behind the curb, so as not to block the street nor the sidewalk.  Bulk refuse items are items that do not fit in your cart.  However, hazardous waste, construction material, and remodeling debris will not be collected.

 

Fencing & Carpeting/Pads

In order for CWD to pick up fence panels and fence materials, the panels shall be cut in half and shall not exceed a 4 feet by 8 feet dimension and shall not weigh more than 50 pounds.  Loose pickets and posts shall be cut in half not to exceed a 4 feet length, tied in bundles, and not weigh more than 50 pounds. 

In order for CWD to pick up carpet/pads, the carpet/pads shall be cut in lengths of no more than 4 feet when rolled up.  Each roll of carpet/pads shall be tied and shall not weigh more than 50 pounds. 

Waste consisting of building materials resulting from construction, replacement, remodeling, repair or demolition operations in a residential or commercial location are considered to be “construction debris” and shall not be picked up with regular bulk items that are approved for collection.  Individuals wishing to have “construction debris” removed will have to make special arrangements with CWD, as well as pay additional fees to CWD for collection of “construction debris”.  For more information or to schedule a special pick up, contact CWD at (817) 795-9300, Option 2.

Hazardous Materials

 

Do not discard or recycle common household hazardous materials in your cart or recycle bin.  Click here for more information about the safe disposal of hazardous materials.

 

Holidays

 

CWD will make regular collections on every holiday except for Thanksgiving Day and Christmas Day.

 

Need An Additional Cart?


If your weekly trash accumulation exceeds the capacity of one cart, you have the option of purchasing additional carts. Please contact CWD at (817) 795-9300, Option 2 for arrangements.

 

New Carts

 

For residents moving into newly constructed homes or into previously occupied homes, please call the City of Watauga at (817) 514-5705 for bin delivery.

 

Missed Service


Contact CWD's Customer Service Department at (817) 795-9300, Option 2 for assistance, within 48 hours of any missed service.

 

Questions?

If you need assistance with your trash or recycling pickups, call CWD's Customer Service Department at (817) 795-9300, Option 2 for assistance.
 



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