Contact Us

The City of Watauga Report a Concern Center is a resource for submitting non-emergency service requests to the City.  If you live, work or are visiting Watauga and you have a request for the City to make a repair or address an issue, you can use the Center to notify us.  You can also use the Center to report Code violations.

The City of Watauga strives to respond to concerns within 2-business days.

If the issue you are reporting is a public safety emergency, please call 911.

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Department Contacts

DepartmentPhone Number / EmailAreas of Responsibility
City Main Phone Number817.514.5800
Public Safety Emergencies911
Public Safety Non-Emergency
Fire / Police Dispatch
817.514.5897
  • Animal bites
  • Injured animal
  • Wild or aggressive animal
  • Water main break
  • Railroad crossing arms 
  • Reporting Crimes NOT in progress
  • Vehicle lockouts
Animal Services Center
5203 Watauga Road
817.656.9614
Email
  • Adoptions
  • Barking Dog
  • Lost and Found
  • Nuisance Animal
  • Animal at Large
  • Micro-chipping
  • Animal Bites
  • Animal Traps
  • Pet Licensing and Permits
  • Vaccinations
City Secretary's Office
7105 Whitley Road
817.514.5812
Email
  • Alcoholic Beverage Licenses
  • Elections
  • Open Records Requests
  • Mayor and Council
  • Boards and Commissions
  • Claims
Code Compliance
7101 Whitley Road
Sergeant - 817.514.5889
Officer - 817.514.5842
Officer - 817.514.5788
Officer - 817.514.5853
  • High Grass/weeds
  • Junk Vehicles on Private Property
  • Overflowing Trash Bin
  • Unclean Premises
  • Illegal Signs
  • Trash/Debris
  • Pool/Stagnant Water
  • Fence Issues
Development Services
7800 Virgil Anthony Blvd.
Building Official - 817.514.5840
Building Inspector - 817.514.5841
  • Planning and Zoning
  • Certificates of Occupancy
  • Shop Local
  • Business Resources
  • Economic Development
Finance
7105 Whitley Road
817.514.5822
Email
  • Accounting
  • Accounts
  • Budget
  • Fiscal Management
  • Investments
Fire and EMS
5909 Hightower Drive
817.514.5770
Email
  • Outdoor Warning System (Sirens)
  • Emergency Management
  • Fire Prevention
Human Resources
7101 Whitley Road
817.514.5819
Email
  • Career Opportunities
  • Employment Information
  • Police and Fire Careers
  • ADA Complaints
  • Employment Policies 
Library
7109 Whitley Road

817.514.5855
Email
  • Adult Services
  • Youth Services
  • IRS Tax Forms
  • Reference
  • Circulation
Municipal Court
7105 Whitley Road
817.514.5715
Email
  • Court Appearances
  • Traffic Tickets
  • Fines and Court Costs
  • Red Light Camera Tickets
  • Warrant Information
  • Teen Court
Parks and Community Services
7901 Indian Springs Road
817.514.5828
Email
  • Watauga Fest
  • Athletic Programs
  • Community Center
  • Fitness
  • Facility Rentals
  • Parks
  • Senior Center
  • Summer Camp
  • Special Events
Police Department
7101 Whitley Road
817.514.5870
Email
  • Junk Vehicle on the Street
  • Citizens Police Academy
  • Vacation House Watch
  • Records
  • Criminal Investigations
Public Works
7800 Virgil Anthony Blvd.
817.514.5806
Email
  • Potholes
  • Curb/Sidewalk Repair
  • Overgrown Tree/Shrub in Right of Way
  • Street Signs
  • Street Sweeping
  • Traffic Signals
  • Drainage
  • Sewer
Purchasing
7101 Whitley Road
817.514.5833
Email
  • Bid Opportunities
  • City Auctions
  • Doing Business with the City 
Water Utility Billing
Trash Service
7105 Whitley Road
817.514.5705
Email
  • Water Bill
  • Water/Sewer Rates
  • Missed Trash
  • Tree Limbs/Yard Waste