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Apr 27

Updated 04/24/2020

Posted on April 27, 2020 at 4:34 PM by Bradley Fraley

Mayor Message 04-24

Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.

Trinity Metro Rider Alert:  Modified Service Schedules

To help reduce the COVID-19 risk for customers and employees, Trinity Metro is extending its modified service schedule and free rides on all Trinity Metro buses, Trinity Metro TEXRail and ACCESS paratransit through Friday, May 15. This is intended to significantly minimize the amount of contact between operators and customers as well as conductors and riders. If other alterations are needed, Trinity Metro will provide updates three days before changes are implemented.

Below is more information about our service reductions:

Bus Service

Regular bus service will continue to operate on a modified Sunday schedule seven days a week.

→ Routes that do not operate on Sunday, such as the downtown Lunch Line, 71-Forest Hill and the 991-Juror Shuttle, have been temporarily suspended.

→ The downtown circulator, Molly the Trolley, is not operating through May 31.

→ Express routes 63X/64X and 65X will continue operating on their regular schedules.

Trinity Metro TEXRail

Trinity Metro TEXRail is running on an hourly service, which is based upon the regular schedule, seven days a week. To check the temporary modified TEXRail schedule, click here.

Trinity Railway Express

Trinity Railway Express (TRE) is operating six days a week based upon its current Saturday schedule, with no service on Sundays. To check the TRE temporary modified schedule, click here.

 → Because TRE is a shared service with DART, those passengers will need a ticket to ride.

Trinity Metro Access

The number of ACCESS rides is reduced, with a focus on only making essential trips. To reserve a trip, please call 817-215-8600.

Trinity Metro ZIPZONE

ZIPZONE services are not impacted by this temporary change. If you need service in the Mercantile Center area, use the ZIPZONE app to request your ride. If you need service in the Alliance area, use the Lyft app to request your ride.

Social Distancing on Board

On trains, passengers will sit in alternating rows and only in the window seats to maximize the amount of space between customers and between the conductors and riders. Signs or caution tape will be used to designate unavailable seats.

On buses, passengers will continue to board and exit through the back doors to increase social distancing. The front entrance is open for customers using wheelchairs. On the busiest routes, extra operators are ready to pick up passengers in a second bus to limit the number of riders per vehicle. Trinity Metro has reduced seating capacity to 35 percent.

For more information regarding Trinity Metro’s response to the COVID-19 crisis, please click here.