Tarrant County Coronavirus Hotline: 817-248-6299
Information for Individuals | Information for Businesses & Employers
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Update 06/26/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Update 06/26/2020
Pursuant to his powers as Governor of the State of Texas, Greg Abbott has issued the following: Executive Order No. GA-28 relating to the targeted response to the COVID-19 disaster as part of the reopening of Texas. Among other requirements, the order includes restrictions on capacity and calls for the closure of bars and commercial rafting or tubing services.
Update 06/25/2020
County Judge B. Glen Whitley has issued a new Executive Order to be effective at 6:00 p.m. on June 26, 2020 and continuing through 6:00 a.m. on August 3, 2020, unless extended. The order requires:
1. All entities in Tarrant County providing goods or services directly to the public must develop and implement a health and safety policy that requires at a minimum, that all employees and visitors to the entity’s business premises wear face coverings when in an area or performing and activity which will necessarily involve close contact or proximity to co-workers or the public. The policy may allow individuals with an operational need to remove face coverings if addressed in the policy. The policy may include other measures to reduce the transmission of COVID-19 such as temperature checks or health screenings. The policy must be posted in a conspicuous location sufficient to provide notice to employees and visitors. Failure to develop and implement the policy within 5 days may result in a fine not to exceed $1,000.
2. Other than exceptions specifically provided in executive orders of Governor Abbott, individuals in areas open to the public where social distancing is not feasible and where it is estimated that 100 people or more are present, are required to wear a mask.
3. All people 10 years or older are strongly urged to wear a face covering.
4. The requirement to wear a face covering does not apply if covering the nose and mouth poses a significant mental or physical health risk to the individual or when an individual is consuming a food or beverage or receiving service where wearing a face covering would impair the performance of the service.
5. Any peace officer or other person with lawful authority is hereby authorized to enforce the provisions of the order as permitted by law.
Update 06/20/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Update 06/16/2020
TRINITY METRO RIDER ALERT
Resuming regular service on select routes
On June 21, 2020, Trinity Metro will resume regular service on most bus routes and Trinity Metro TEXRail. As our city re-opens, Trinity Metro is aligning service to meet passenger needs.
Routes specifically serving TCC campuses and downtown Fort Worth will not resume yet because everyone is not yet back at work and school.
Routes that will not resume service on June 21
Routes that will operate with reduced frequency
Trinity Railway Express (TRE)
Trinity Railway Express (TRE), which is jointly owned and operated by Trinity Metro and DART, will remain on its modified schedule.
Stay Safe While Making Trips on Transit
Trinity Metro is committed to keeping Fort Worth safe and healthy. Since the COVID-19 crisis began, we have implemented new safety measures to prevent the spread of COVID-19 on board. If you would like to read more about what we are doing to keep all of our employees and riders safe, click here. Please visit our blog to view a list of tips to stay safe while making trips on transit.
VIEW ALL BUS SCHEDULES >
VIEW TEXRail SCHEDULES >
Update 06/12/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Update 06/11/2020
Governor Abbott extended the Open Meetings Act suspensions previously put into place on March 16 which granted that certain open meeting statutes were suspended in response to the COVID-19 emergency. This allows for, among other things, for telephonic or videoconference meetings of governmental bodies that are accessible to the public in an effort to reduce in-person meetings that assemble large groups.
Update 05/29/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 05/28/2020
County Judge B. Glen Whitley provides an update in the May 2020 edition of his monthly newsletter.
Updated 05/23/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 05/21/2020
Governor Gregg Abbot, pursuant to his powers as Governor of the State of Texas has issued Executive Order No. GA-23 relating to the expanded opening of Texas in response to the COVID-19 disaster.
Updated 05/15/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 05/12/2020
Trinity Metro Ticket Collections Resume on May 17
Trinity Metro will resume ticket collections on all services starting Sunday, May 17, 2020. From mid-March we started offering free rides on all Trinity Metro buses, TEXRail and ACCESS paratransit to help reduce the spread of COVID-19 by increasing social distancing and decreasing interactions between bus operators and passengers and between train conductors and riders.
Since the COVID-19 crisis began, Trinity Metro has been implementing new safety measures. The most recent project was to install transparent safety barriers at the front of all vehicles serving regular bus routes. The safety shield is placed between the driver and the fare box, so customers can easily validate or pay for a ticket when boarding.
- Board at the front of the bus
- Driver barriers have been added for extra safety
- Face masks are encouraged
- Buses may operate at 35% capacity
- Enhanced cleaning of all high-touch areas
All services operating on a modified schedule
In response to the COVID-19 crisis, all Trinity Metro services have been operating on a modified service schedule. This includes all Trinity Metro buses, Trinity Metro TEXRail and ACCESS paratransit.
View Modified Schedule
Crowley ZIPZONE
The ZIPZONE service is coming to Crowley on Monday, June 1, 2020. Schedule rides to doctor appointments, trips to the grocery store and other shopping destinations, as well as connect with four bus routes in Fort Worth.
Memorial Day Service
On Monday, May 25, 2020, all Trinity Metro buses and Trinity Metro TEXRail will continue to operate on a modified schedule. ACCESS paratransit will operate on a Sunday and major holiday schedule. There will be no Trinity Railway Express (TRE) service.
Customer care lines will be operational from 5 a.m. to 5 p.m. and Trinity Metro ticket sales locations and administrative offices will be closed.
Updated 05/11/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 05/01/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 04/27/2020
Governor Greg Abbott, pursuant to his powers as Governor of the State of Texas has issued Executive Order No. GA-18 relating to the expanded reopening of services as part of the safe, strategic plan to Open Texas in response to the COVID-19 disaster.
The reopening plan is based on the Governor’s Strike Force to Open Texas Report.
Updated 04/25/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 04/24/2020
Trinity Metro Rider Alert: Modified Service Schedules
To help reduce the COVID-19 risk for customers and employees, Trinity Metro is extending its modified service schedule and free rides on all Trinity Metro buses, Trinity Metro TEXRail and ACCESS paratransit through Friday, May 15. This is intended to significantly minimize the amount of contact between operators and customers as well as conductors and riders. If other alterations are needed, Trinity Metro will provide updates three days before changes are implemented.
Below is more information about our service reductions:
Bus Service
Regular bus service will continue to operate on a modified Sunday schedule seven days a week.
→ Routes that do not operate on Sunday, such as the downtown Lunch Line, 71-Forest Hill and the 991-Juror Shuttle, have been temporarily suspended.
→ The downtown circulator, Molly the Trolley, is not operating through May 31.
→ Express routes 63X/64X and 65X will continue operating on their regular schedules.
Trinity Metro TEXRail
Trinity Metro TEXRail is running on an hourly service, which is based upon the regular schedule, seven days a week. To check the temporary modified TEXRail schedule, click here.
Trinity Railway Express
Trinity Railway Express (TRE) is operating six days a week based upon its current Saturday schedule, with no service on Sundays. To check the TRE temporary modified schedule, click here.
→ Because TRE is a shared service with DART, those passengers will need a ticket to ride.
Trinity Metro Access
The number of ACCESS rides is reduced, with a focus on only making essential trips. To reserve a trip, please call 817-215-8600.
Trinity Metro ZIPZONE
ZIPZONE services are not impacted by this temporary change. If you need service in the Mercantile Center area, use the ZIPZONE app to request your ride. If you need service in the Alliance area, use the Lyft app to request your ride.
Social Distancing on Board
On trains, passengers will sit in alternating rows and only in the window seats to maximize the amount of space between customers and between the conductors and riders. Signs or caution tape will be used to designate unavailable seats.
On buses, passengers will continue to board and exit through the back doors to increase social distancing. The front entrance is open for customers using wheelchairs. On the busiest routes, extra operators are ready to pick up passengers in a second bus to limit the number of riders per vehicle. Trinity Metro has reduced seating capacity to 35 percent.
For more information regarding Trinity Metro’s response to the COVID-19 crisis, please click here.
Updated 04/21/2020
Judge B. Glen Whitley has issued an amended Executive Order for Tarrant County regarding public health and COVID-19.
Updated 04/20/2020
The Texas Department of State Health Services has released guidance for Employers, Employees and Customers of Reopened Retail Services. The guidance is based on the best information currently available and will be updated when appropriate. Please visit DHS and the CDC for updates.
Employees of a retail business re-opening must be trained on environmental cleaning and disinfection, hand hygiene, and respiratory etiquette. They must be screened before coming into the business for new or worsening cough; shortness of breath; sore throat; loss of taste or smell; feeling feverish or a measured temperature greater than or equal to 100.0 degrees Fahrenheit; or known close contact with a person who is lab-confirmed to have COVID-19. Any employee who meets any of these criteria should be sent home. Upon entering the business, employees must wash or sanitize hands. All employees must wear face coverings. Employees must maintain at least 6 feet separation from one another.
Customers may purchase items from a retail location for pickup, delivery by mail, or delivery to the customer’s doorstep, but may not enter the premises.
Updated 04/18/2020
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread.
Updated 04/17/2020
Pursuant to his powers as Governor of the State of Texas, Greg Abbott has issued the Executive Order No. GA-16 relating to the safe, strategic reopening of select services as the first step to open Texas in response to the COVID-19 disaster.
Updated 04/13/2020 @ 11:30 a.m.
Pursuant to his powers as Governor of the State of Texas, Greg Abbot has issued a proclamation renewing the declaration of March 13, 2020, stating that the novel coronavirus (COVID-19) poses an imminent threat of disaster for all counties in Texas.
Updated 04/10/2020 @ 12:30 p.m.
Mayor Miner provides a video update regarding COVID-19 in Watauga and discusses efforts to stop the spread over the Easter holiday.
Updated 04/08/2020 @ 2:30 p.m.
The City of Watauga will be closing all City Parks to vehicular traffic effective today, April 8, 2020 in an effort to reduce the spread of COVID-19. The closure will be in effect until April 30, 2020.
The picnic areas, workout stations, playgrounds and benches shall not be used during this closure by the public to prevent the spread of COVID-19.
Updated 04/04/2020 @ 5:30 p.m.
Tarrant County Judge B. Glen Whitley has issued an update to the Executive Order Declaring a Local Disaster due to a Public Health Emergency. The update shall take effect on April 4, 2020 and shall remain in effect until April 30, 2020 unless suspended.
Updated 04/03/2020 @ 3:00 p.m.
Mayor Miner provides an update regarding COVID-19 in Watauga.
In a letter to the Mayor and City Manager, Atmos Energy has indicated that they understand that the coronavirus outbreak may cause some customers to experience financial difficulty, whether because of illness, quarantine or a disruption at work. Atmos Energy has temporarily suspended natural gas disconnections.
Updated 04/03/2020 @ 11:30 a.m.
Governor Greg Abbott has announced the Comfort Food Care Package (CFCP) program to provide meals for at-risk youth and families in communities across Texas as the state responds to COVID-19. Participating restaurants offer CFCPs for patrons to purchase on behalf of families and youth in need. Each care package contains enough food to feed a family of 5 to 6 and will be delivered to recipients’ homes. The program is a partnership between the Governor’s Public Safety Office, the Texas network of Family and Youth Success Programs (formerly called Services to At-Risk Youth), Favor Delivery and the Texas Restaurant Association.
Updated 04/02/2020 @ 5:00 p.m.
Update Regarding Trinity Metro Service
Reduced Seating Capacity
We are working tirelessly to safeguard the health and well-being of our customers and employees and to reduce the risks of COVID-19 exposure. Trinity Metro services are indispensable for many Tarrant County residents who rely on our services to access health care and food, as well as for transportation to get to their essential jobs.
What You Need to Know
Trinity Metro will continue to operate on a modified service schedule through Friday, May 1, and rides on Trinity Metro buses, ACCESS paratransit and TEXRail will continue to be free to reduce the risks of COVID-19 exposure.
Modified Schedule
Reduced Seating Capacity
Starting as early as today, you will see blocked seats on board select Trinity Metro buses and TEXRail. To help with social distancing, we are reducing seating capacity to 35 percent. We are also adding more buses to the routes with higher ridership at peak times so no passenger is left behind. When you are riding, please refrain from using the seats with the sign shown to the left and help us reduce the risks of COVID-19 exposure.
Updated 03/31/2020 @ 3:00 p.m.
Governor Greg Abbot has issued Executive Order No. GA-14 relating to statewide continuity of essential services and activities during the COVID-19 disaster. The order shall go into effect starting April 2, 2020 at 12:01 a.m. and shall remain in effect through April 30, 2020 unless extended. The order requires that every person in Texas shall, except where necessary to provide or obtain essential services, minimize social gatherings and minimize in-person contact with people who not in the same household. Citizens should review the complete order for details.
Updated 03/26/2020 @ 3:30 p.m.
Tarrant County has confirmed a second positive case of COVID-19 within Watauga. The case is linked to travel. This brings the total positive cases in Tarrant County to 100, with 96 cases still active, 1 death and 3 recovered.
Updated 03/26/2020 @ 9:00 a.m.
Update Regarding Trinity Metro Services
Trinity Metro Services essential to many Tarrant County residents who rely on Trinity Metro to access health care, food and medicine. This includes many first responders, healthcare professionals and essential workers who use our services daily to get to their jobs. Our top priority is to help safeguard our customers and employees while we continue to meet the mobility needs in Tarrant County. To reduce the risk of COVID-19 exposure, we have enhanced our cleaning regimen and have implemented temporary service adjustments. Click here to view schedule.
Social Distancing on Board
To assist with social distancing, Trinity Metro is asking customers to board and exit all buses through the rear door. Passengers who use wheelchairs will board at the front to access the ramp. To help minimize the amount of contact between operators and customers as well as conductors and riders, we are offering free rides on all Trinity Metro buses, ACCESS paratransit and TEXRail. When on board, please observe the Center for Disease Control and Prevention (CDC) recommended social distancing of 6 feet from other passengers at this time.
Trinity Metro customers, partners and employees are reminded to protect their health and the health of others by practicing the following recommended precautions:
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, and then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using regular household cleaning spray or wipe.
- Wash your hands often with soap and water for at least 20 seconds. This is especially important before eating, after going to the bathroom, and after blowing your nose, coughing or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- For more information on symptoms and prevention, please visit the CDC’s website.
For questions regarding Trinity Metro’s precautionary measures in response to COVID-19 or Trinity Metro’s services, please contact our customer care department at 817.215.8600.
Updated 03/25/2020 @ 3:00 p.m.
Mayor Miner offers additional information regarding COVID-19 in this new video message. Included is information regarding how the City is responding in coordination with County and State officials, the City’s Emergency Declaration, the County’s Stay at Home Order, what you can do to "Stop the Spread," and ways you can help support businesses and each other.
Updated 03/24/2020 @ 12:00 p.m.
Tarrant County has issued an Executive Order of the County Judge, B. Glen Whitley, imposing a shelter in place requirement for all persons currently residing within the incorporated and unincorporated territory of Tarrant County except as allowed for essential travel, to work in essential businesses, government service or essential critical infrastructure, or to perform minimum basic operations as defined. The order shall take effect at 11:59 p.m. on March 24, 2020 and shall remain in effect until April 7, 2020 unless terminated or modified by a subsequent order.
Updated 03/21/2020 @ 7:30 p.m.
Tarrant County has issued a 2nd amendment to its original Declaration of a Local Disaster due to the Public Health Emergency. The amendment, which took effect at 6:00 p.m. on March 21, 2020 contains additional restrictions/closures of Event Centers, Hotel Meeting Spaces and Ballrooms, Retail Stores, Convenience Stores, Plazas, Places of Worship, Malls and other venues and limits the number of gatherings to 10 people
Updated 03/19/2020 @ 4:30 p.m.
Pursuant to his powers as Governor of the State of Texas, Greg Abbot has issued Executive Order No. GA-08 relating to COVID-19 preparedness and mitigation.
Commissioner of the Department of State Health Services, John W. Hellerstedt, M.D. has issued a Declaration of a Public Heath Disaster within the State of Texas.
Updated 03/19/2020 @ 4:00 p.m.:
The Tarrant County Health Department has notified Watauga officials that there has been a confirmed positive case of the Coronavirus (COVID-19) with the City. This is the only case in Watauga currently. At this time, the City does not have any other active cases, or any other individuals being monitored.
The Mayor of Watauga, Art Miner, has already declared a local State of Emergency. The City continues to actively enforce the Tarrant County Declaration of Disaster and all amendments. Public Safety departments have implemented proactive measures to respond to calls for service to protect both citizens and personnel. Public Safety personnel have personal protective gear available to respond to calls. City facilities remain closed. All City business should continue to be conducted through online services, email, or telephone. Staff is here to assist residents and businesses.
Updated 03/19/2020 @ 6:30a.m.:
Tarrant County has issued an amendment to its original Declaration of a Local Disaster due to the Public Health Emergency. The amendment, which took effect at 12:01 a.m. March 19, 2020 contains additional restrictions on Event Centers, Hotel Meeting Spaces and Ballrooms, Retail Stores, Convenience Stores, Plazas, Places of Worship, Malls and other venues.
Updated 03/18/2020 @ 10:00a.m.:
The City of Watauga Mayor, Arthur L. Miner, has declared a Local State of Disaster for the City of Watauga effective March 17, 2020. This declaration is made in accordance with Texas Local Government Code Sec. 418.108 and is made in coordination with other efforts at the State and Federal level and is required to address the growing health threat of the COVID-19 virus pandemic.
Proclamation Declaring A Local Disaster
The Small Business Administration (SBA) has designated COVID-19 as a qualifying event for the provision of Economic Injury Disaster Loans (EIDL) for businesses and private non-profits in affected communities. Texas is currently working with SBA to qualify for this declaration.
Small businesses, small agricultural cooperatives and some private nonprofit organizations that have suffered substantial economic injury due to COVID-19 may be eligible for an EIDL of up to $2 million, which will provide the necessary working capital to help businesses survive until normal operations resume after a disaster. EIDL assistance will only be available to small businesses when the SBA determines they are unable to obtain credit elsewhere.
SBA Loan Information
Updated 03/17/2020 @ 5:00p.m.:
Updated Police Department Procedures: In light of the evolving situation regarding the Coronavirus (COVID-19), effective immediately, patrol officers, Code Enforcement and Animal Services will be responding by phone for non-emergency situations which can be possibly resolved over the phone. Upon calling the non-emergency number, 817.514.5897, an officer will speak with you, take a report, and/or provide you with additional resources – the same as they would in-person.
The Watauga Police Department has been closely monitoring the evolving situation regarding COVID-19, and we recognize that social distancing is strongly recommended by the Centers for Disease Control and Prevention (CDC) to prevent the spread of this virus. This new protocol will limit the risk of exposure from coming into direct contact with residents or entering resident’s homes. Our goal is to proactively protect both our residents and our officers from potentially exposing each other. However, an officer might still be dispatched to your location depending on the circumstances.
As always, if you have an emergency, please do not hesitate to call 911. Our officers will continue to respond in-person for emergency situations, including the following (this is not an all-inclusive list):
- Assaults
- Domestic Disturbances
- In progress thefts, burglaries and robberies or situations that just occurred
- Major accidents with road blockage or injuries
- Missing persons
- Fights in progress
- Injury to child/elderly/disabled
- Intoxicated drivers or people
- Welfare concerns
- Any in-progress calls that have a potential risk of life or safety
Thank you in advance for helping us through this temporary response protocol. We appreciate the public’s understanding of our need to limit face-to-face contacts at this time for the benefit of all.
Updated 03/17/2020 @ 1:30p.m.:
Although the Watauga Animal Shelter remains closed to the public and will continue to not accept animal surrenders or walk-in traffic, the staff will accept appointments for those already in the process of adopting, or for those serious about an adoption. To make an appointment, please contact the Animal Services Center at 817.656.9614. You may be required to answer a few screen questions. This is to protect both you and the staff of the shelter.
Updated 03/16/2020 @ 3:30p.m.:
Additional closures and cancellation information continues to become available. As of 3:30p.m. the Lobby of the Police Station and the Animal Services facility will be closed to the public until further notice.
The Records division will continue to accept and process Public Information Requests via electronic means or mail.
The Animal Services division will continue to answer calls but will not accept animal surrenders or walk in traffic.
Playgrounds in all City Parks are closed to the public. The playground equipment could be infectious to others. Also, the CDC currently recommends that individuals avoid congregating in groups larger than 10 persons.
Updated 03/16/2020 @ 11:30a.m.:
The City of Watauga has made the decision to close both City Hall and the Water Tower to the public effective today at 12:00-noon due to COVID-19. This closure shall be in effect until further notice. Please continue to use alternative methods of contact with City personnel including the use of the City’s online payment portal and contact via phone or email.
Updated 03/13/2020 @4:30p.m.:
The health and well-being of our citizens, employees and the community is a top priority for the City of Watauga. We understand the concern and uncertainty surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of the community as the situation evolves.
In coordination with Tarrant County Health Services and in response to the declarations of a State of Emergency by the County, State of Texas and the President of the United States, the City of Watauga is following recommendations to minimize the potential for spread of the COVID-19 virus. Included in these recommendations are the closures of the Hector F. Garcia Community Center and the Library to the public as well as the cancellation of Watauga sponsored events for the next 2 weeks, effective immediately.
City offices will remain open at this time, however, City Administration strongly recommends that citizens utilize alternative methods of contact with staff including the use of the City’s online payment portal and contact via phone or email. Please remember that the City is expecting heavier than normal call volume, so the wait times may be longer than usual.
We strongly encourage you to use the City’s digital applications. You can access updates on the City’s website.
If you haven’t registered for emergency updates through the City’s Civic Ready application, you are encouraged to do so. The Civic Ready notification tool will be utilized to provide emergency updates. All other updates may be found on the City’s website and the City’s Facebook page.
With the health and safety of our citizens in mind, the City would like you to know:
- All City facilities are cleaned and sanitized daily as part of our normal business operations. In light of COVID-19, we have increased the extent of daily cleanings and taking steps to ensure all City buildings have ample hygiene and sanitation supplies available.
- City facilities have hand sanitizer in place at varying locations throughout the buildings, and we encourage our employees and the public to utilize sanitizer to avoid the spread of COVID-19.
- Consistent with the CDC, we encourage all citizens and employees to follow appropriate preventive actions to help prevent the spread of COVID-19 and other respiratory diseases. Please stay home if you aren’t feeling well or believe you may be at risk.
The City will continue to keep the public updated and appreciate the cooperation of all concerned.
More information regarding the COVID-19 disease is available from:
Tarrant County Public Health
Texas Department of State Health Services
The following is a partial list of programs that have been cancelled:
- The 2020 State of the City Event
- All Library events through March 27, 2020
- All Recreation and Community Services events through March 27, 2020 including the Donut Dash, Pickleball Clinic and the Paws in the Park Event
- The Animal Services Microchip Event and Vaccination Clinic
