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Concern/Question/Inquiry/Complaint - Submitted via CSO Regarding your Department

  1. This submission is being initiated by the CSO to properly log complaint, inquiries, concerns or questions received.

    The City Secretary’s Office (CSO) has received an inquiry/complaint/concern regarding your department/division. Please address this inquiry/complaint/concern and copy the CSO on the resolution/response. The City of Watauga strives to address all inquiries/concerns/complaints within 48 hours and at a minimum make contact via phone or email to advise the concerned party that their inquiry/concern/complaint is being processed. If the CSO does not receive information regarding the inquiry/concern/complaint being addressed within the 48 hour period, the inquiry/concern/complaint will be elevated to the City Manager’s Office.

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